Frequently Asked Questions


General (19)

Category I

  • Allowed to submit a formalized budget semesterly and appeal for additional funds through the semester in the form of appeals.
  • Apply for speaker requests.
  • Can receive the following resources:
    • Basic office supplies.
    • Copy Code
    • Mailbox in the DUC
    • Meeting space
    • Office space
    • Telephone line
    • Web space and e-mail account
    • Utilize posting privileges in compliance with the University's posting policy

Category II

  • Allow to submit a formalized budget (max of $500) semesterly to the Budget Committee.
  • Apply for speaker requests.
  • Can receive the following resources:
    • Basic office supplies.
    • Copy Code
    • Mailbox in the DUC
    • Meeting space
    • Office space
    • Telephone line
    • Web space and e-mail account
    • Utilize posting privileges in compliance with the University's posting policy

    Category III

  • Is a permanent status
  • Not eligible for any funding. Still entitled to all benefits of being a Student Union recognized group.
  • Can receive the following resources:
    • Basic office supplies.
    • Copy Code
    • Mailbox in the DUC
    • Meeting space
    • Office space
    • Telephone line
    • Web space and e-mail account
    • Utilize posting privileges in compliance with the University's posting policy
    For a list of fundraising tips and suggestions, please go to the Fundraising Suggestions page.
    Category student groups receive semesterly allocations from the Budget Committee based on budgets they submit. Additionally Category I and Category II student groups can appeal to Treasury for additional funds.

    Yes. Student Union has elections several times a year. If you lose one election, you can always run again in the next one. Additionally, you do not have to be elected to participate in Student Union. If you are interested in getting involved, please contact the chair of the Recruitment and Retention committee at administration@su.wustl.edu

    Student Union recognized groups have access to the following benefits:
    • Copy code to use SU copy machines
    • Mailbox in Danforth University Center
    • Posting privileges in accordance with the University Posting Policy
    • @su.wustl.edu email account
    • Webspace and .wustl.edu subdomain name
    • OSA, faculty or staff advisor
    • Office space
    • Basic office supplies
    • Meeting space
    • Long term storage
    A student group is an organization that aims to raise awareness of and/or facilitate the interaction in a unique area for Washington University undergraduate students. Student Union recognized groups must have at least 51 percent of their membership be comprised of undergraduate students.

    The underpass can be reserved by filling out the Underpass Reservation Form.

    To see a list of reservable spaces as well as the policies and procedures that govern them, please visit the Event Services website.
    TBA

    Here is a list of regular Student Union meetings.

    • Treasury - Tuesday @ 9 PM in Simon Hall Room 113
    • Senate - Wednesday @ 9PM in DUC Room 273
    To access the Student Union logo, please go to http://su.wustl.edu/resources/logo.
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    Student Union recognized groups can receive office space upon approval from the Student Group Activities Committee. Interested groups should fill out the Office Space Application.

    Background

    Drupal works by using one file, index.php, to serve content from different parts of the site. For example, when you request a page on the SU site, the web server "rewrites" the URL and redirects to index.php (this is called Clean URLs): http://su.wustl.edu/resources/how-things-work becomes http://su.wustl.edu/index.php?q=resources/how-things-work The default Drupal installation assumes that the site is at the domain root, which causes problems for installations in subfolders as well as for installations that are being developed through the given alternate URL (e.g. http://su.wustl.edu/~groupname).

    Solution

    There are a couple of solutions that you can use to develop on your alternate URL or while waiting for your subdomain DNS request to go through.

    1. Disable Clean URLs
      You can disable Clean URLs by going to http://[yoursite.com]/[pathtosite]/?q=admin/settings/clean-urls. When your subdomain DNS request is completed (i.e. http://[groupname].wustl.edu directs to your site), then you an re-enable Clean URLs.
    2. Modify Your .htaccess
      The rules that dictate the rewrite behavior are at the bottom of the .htaccess in your document root. There, you'll find a line that reads: # RewriteBase /drupal Modify this line by deleting the '#' sign and changing the '/drupal' to the URL path of your site. For example, if you are developing your site at http://su.wustl.edu/~groupname/drupal, change that line to read RewriteBase /~groupname/drupal Once your subdomain DNS request has been completed, change that line back: RewriteBase /

    If you continue to have problems, please create a trouble ticket.

    Unfortunately, regular FTP is not enabled on the server because of the security risks it poses (because FTP is not secured, it is possible for someone snooping around the network to detect and steal user's passwords while transferring).

    There are two ways that you can upload your files to the server without FTP.

    1. SFTP (secure FTP) or SCP (secure copy): OS X comes with these programs that can be run through terminal, if you are familar with working from the command line. A tutorial on using these programs can be found here: http://www.cites.illinois.edu/security/ssh/unixscp.html
      Otherwise, there are a number of programs with graphical interfaces that you can use to upload your files using SFTP, such as FileZilla for OS X, Windows, and Linux.
    2. cPanel File Manager: your administrative interface at http://su.wustl.edu:2083 has a built in file manager. Unfortunately, it only supports uploading one file at a time; to make it easy, you make an archive (ZIP file) in Finder by selecting the files you want to upload, clicking the File menu, and clicking "Create Archive" (you can also right click on the files). If you are using Windows Vista, you can select the files you would like to compress, right click on your selection, and click on "Send To -> Compressed Folder". If you are using Windows XP or earlier, you can compress files using a compression utility such as WinZip. Then you can upload that ZIP file using cPanel file manager, then click 'uncompress' in the file manager to extract all your files.

    If you need further assistance, please create a trouble ticket.

    Squirrelmail has been disabled on the old SU server (sugroups.wustl.edu) and can no longer be accessed through the web interface. You can still get access to your old emails, address book, and signature, however.

    Emails
    To access your old emails, please use the following tutorial to migrate messages between your old and new SU email accounts:
    Migrate Email between your Old and New SU Email Accounts

    Address Book, Preferences, and Signature
    This information is stored in text files in the Squirrelmail data folder. Please file a trouble ticket to request any of this information.

    The contact information listed on the student group directory is used for mailings to student group presidents and treasurers. If you are incorrectly listed as a group officer or the information on the site is outdated, please update your group's contact information at http://su.wustl.edu/account-information.

    If you forgot your group's login information and you are currently listed as the president, you can request a login link at http://su.wustl.edu/user/password; the link will be sent to the email address listed for the student group president.

    If you are not listed as the president or do not have access to the aforementioned email account, please send an email to sgac@su.wustl.edu with your group's new contact information and we will update the site.

    Email access has been disabled on the old server. To migrate messages from the old to the new server, see this tutorial »

    You first need to create an account on the new web server. View the create a new web account tutorial »

    Because many of the sites on the old SU server are old and outdated, many of them contain security vulnerabilities that can compromise your site and those of other student groups; therefore, copying a site directly from the old to the new server is discouraged.

    You can create a site from scratch in minutes without any programming knowledge by using the Drupal template wizard. The site the wizard creates will already contain common site functions such as menus, user authentication, and content management; it is easily updated. Alternatively, you can create a new site manually.

    If you are confident that your old site is up-to-date and secure, you can follow this tutorial »

    When you create a web account on the new SU server, the SU site automatically assumes a subdomain based on your group email address ([group]@su.wustl.edu). This subdomain is displayed as the Site URL on the web hosting / email account portal.

    Once your site development is complete, you can request that this subdomain point to your new site by clicking the Request DNS Update button on the web hosting / email account portal.

    If the subdomain is available, the update should complete within two business days. If the subdomain is owned by another department, it may take longer.

    A number of factors could prevent the server from automatically creating your new web account or automatically installing Drupal. The webmaster will need to research your specific situation and help you move forward.

    Use the trouble ticket page to create a trouble ticket. Make sure to describe what you were doing and to include:

    • Your student group name
    • The error message you received
    • The approximate date and time that you received the message

    The webmaster will get back to you with more information.